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Miguel Ángel Ballesteros

Maker, using software to bring great ideas to life. Manager, empowering and developing people to achieve meaningful goals. Father, devoted to family. Lifelong learner, with a passion for generative AI.

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3.1 Identifying the Frame: Seeing the Invisible

3.1 Identifying the Frame: Seeing the Invisible

Learning Objective: Learn to detect the hidden rules (“frames”) that govern any interaction to be able to decide whether to accept or challenge them.

Story

Tense meeting to decide the vacation destination. —If you really loved me, you would come to the beach with me instead of thinking only about yourself —she says.

Mike stops. He feels the guilt (the sting). But he breathes and analyzes. What frame are they imposing on him? The frame is: “Going to the beach = love. Not going = selfishness”. If Mike says “But the mountain is better…”, he has lost, because he has accepted the premise that he has to prove his love.

Mike decides to name the frame to make it visible. —Stop for a second. I understand that you want the beach. But that frame of “if you don’t come you don’t love me” is unfair. We can disagree on the destination and love each other just the same. Can we lower the tone and talk about logistics?

She stands still. The spell is broken. —Well… okay. But I’m really looking forward to it.

—That is different. Excitement vs. Preference. Let’s talk about that.

Mike has gone from being an “accused on trial for lack of love” to being a “partner negotiating a trip”. Just by seeing the frame, he has liberated himself.

Deep Explanation

The Frame is the implicit answer to the question: “What is really happening here?”.

  • In a job interview, the frame usually is: “You need me and I judge you” (Judge vs Petitioner Frame).
  • In an aggressive sale: “You have a problem and I am the only salvation” (Savior Frame).
  • In a moralistic quarrel: “I am superior and you are defective” (Sinner Frame).

Most people accept the frame imposed on them without realizing it. They defend themselves inside the frame (“I am not defective!”, “I deserve the job!”). That is useless. Real power is in identifying the frame and, if you don’t like it, rejecting it.

Mike uses the Explicit Frame technique. By saying “that frame is unfair”, he turns the invisible rules into the topic of conversation. It is a “metagame” move. Whoever defines the meaning of the interaction wins.

Synthesis of Key Ideas

  • Reality is Negotiable: Facts are objective (it rains), but the frame is subjective (it is a sad day vs. it is a romantic day). The leader imposes their meaning.
  • Common Power Frames: Judge/Accused, Prize/Chaser, Teacher/Student. Learn to see them.
  • Name to Tame: What is not named controls you. What you name, you control.

Practical Examples

1. The “Luxury” Salesperson

  • Situation: You enter an expensive store and the shop assistant looks at you condescendingly, as if you couldn’t afford it. (Frame: “You are poor, impress me”).
  • Action: Break the frame with indifference.
  • Phrase: “Hi. I’m looking for a jacket. Show me what you have from last season, the new stuff doesn’t convince me.”
  • Why it works: You refuse to try to impress him. You put yourself in the “Pragmatic Customer who knows what he wants” frame. You take away his power to judge you.

2. The Trap Question in Interview

  • Situation: “What is your biggest flaw?” (Frame: “Confess your sins”).
  • Action: Re-frame to “Professional Quality”.
  • Phrase: “I obsess over details. Sometimes it is slow, but it guarantees zero errors in the final delivery.”
  • Why it works: You accept the word “flaw” but describe an operational virtue. You have hacked the frame.

3. Emotional Blackmail

  • Situation: “After all I’ve done for you…”
  • Action: Separate debt from current decision.
  • Phrase: “I value greatly what you have done. [Frame] But that doesn’t mean I have to say yes to everything today. They are different things.”
  • Why it works: You deny the premise that “gratitude = eternal obedience”.

Signs of Progress

  1. You see the Matrix:
    • Do you look at a conversation and see the “threads”? You stop reacting emotionally and start analyzing intellectually. “Ah, he is trying to make me feel guilty”.
  2. Less defense:
    • Do you defend yourself less? You understand that defending yourself is validating the accusation. Instead, you attack the premise.
  3. Ironic calm:
    • Does it make you laugh a little? When you see people’s crude frames, it is almost comical to you. “What an obvious attempt”.

Common Mistakes

  • Taking the Bait
    • It looks like this: They tell you “you are stupid” and you answer “I am not stupid, I have a master’s degree”.
    • Alternative: “What makes you think insulting me helps anything?” (Question the frame of the insult).
  • Being a “Frame-Nazi”
    • It looks like this: Analyzing out loud all frames with your friends. “You are using a victim frame”.
    • Result: You run out of friends.
    • Alternative: Use it to defend yourself, not to give lessons (unless it is your job).

Conclusions

Real freedom is not doing what you want, it is thinking as you want. If you live in others’ mental frames (your parents, your boss, society), you are a tenant in your own mind. Identifying the frame is the first step to be the owner.

Deliberate Practice

  • Card: Game 3: Lightning Re-frame.
  • Why it helps: This game trains the muscle of “seeing the frame” and turning it in 3 seconds. Without this speed, you will always realize what you should have said two hours later.