Miguel Ángel Ballesteros bio photo

Miguel Ángel Ballesteros

CTO and co-founder of GoKoan. I build AI products such as Koanly, learning systems and agentic software workflows that turn complex knowledge into usable tools.

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Part 3: Frames and Boundaries

Part 3: Frames and Boundaries

Every social conflict is, at its core, a battle of frames. Whoever defines the frame defines the reality of the interaction.

In this part you will discover how to:

  • Identify the invisible frame operating in a conversation.
  • Re-frame disadvantageous situations in a few words.
  • Name the subtext without being aggressive.
  • Set clean boundaries (No + Alternative) and behavioral ones.
  • Repair relationships after a conflict.

You will learn to protect your psychological territory without needing to raise impassable walls.